La flag lowering It must be done once you have entered the vehicle and have indicated the destination you want to go to, except in the case of a service contracted by telephone or internet, in which case, the race will be understood to have started at the place of departure of the vehicle. Regulated by the legislation of the Region of Madrid, taxi services can be contracted either on the street, when the vehicle has a green light, or by reserving the service through internet or by phone.Īll taxis must be equipped with a taximeter located on the dashboard of the car in a visible way and has to light up when it comes into operation (lowering the flag), so that it can be checked at all times the amount of the service. Within the transport monograph that from the Consumer Portal is taking place in recent months, we dedicate a report to analyze one of the means of transport most used by consumers on their journeys: the taxi service. To enjoy these services with the maximum guarantees, it is convenient that the consumer know your rights when you travel in them, as well as the drivers' obligations.
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